September fifteen, 2013 at seven:34 am I procured my first Harley Davidson Night Rod Specific (VRSCDX) 2013 from Kuwait’s Harley Davidson seller. From the main day that I created my payment to my new bike there were delays with the seller. I designed a payment and I used to be instructed which the bicycle could be ready and in my house a few times later once the payment was designed. 3 times later on the bike was delievered to my home three several hours late and without having a license plate. Which was the main terrible experince Along with the seller listed here in Kuwait.
I affiliate Harley-Davidson to be a brand of reputation and when That is form of lax customer support and Mindset I'm to hope even ahead of the supply of my Body fat Boy by your workforce in Mumbai, I'd personally contemplate this detrimental into a reputed model like yours.
Is this the caliber of people who resent and assist the sales and service of Harley Davidson Solutions, this minor pissing contest between the dealerships seriously puts a black eye on a firm that at just one time represented the freedom of remaining a proud American and supporting American society, minimizing you to remaining A different Asian business selling disposable merchandise produced by Chinese young children like Apple and Hewitt Packard did.
Identified as for the warranty and repair Supervisor to deal with this failure, by the way it’s not possible for me to realize why High definition Hasn't highway help at any site in Mexico, the bicycle returned to me following one particular 7 days with the same dilemma.
I dont know how to proceed now simply because evidently practically nothing they are doing fixes the condition. I also get the job done tomorrow and was never contacted to come back decide on the bicycle up so now it’s Monday and they are not open so now I need to pass up get the job done to go get my bicycle. Worst services at any time..
95 additionally tax full Price tag 6484 I requested why there was a little bit a lot more than a $six price difference between Henderson Harley-Davidson and them and I used to be presented almost nothing but excuses I went back to the Las Vegas Harley-Davidson to talk to the elements manager there we apologize for the error similar that you could potentially contact Harley-Davidson at Crimson Rock and speak to the supervisor soon after doing this I had been instructed that Red Rock Harley Davidson was not a Harley-Davidson store but franchised and generally I used to be instructed they can demand whatever they want with Las Vegas Harley-Davidson causing the $six mistake he felt no want that can help me out in the region of it costing me an additional $six and many transform for the section that I needed very disturbing 3 Harley-Davidson shops in Las Vegas Nevada and all a few Have a very price tag variation for your wiring harness from fifty one to $59 it’s unhappy day.
November 18, 2015 at nine:16 pm I've an 02 Harley Extremely Vintage that I purchased an extended guarantee on when I bought the bicycle in December 2013. Since I’ve acquired this bike it’s been inside the store about 6 months of The complete time I’ve owned it. Had quite a few various issues with the bike shutting down lights heading out. three days just after I bought the bike the motor had a knocking audio in it I took it again to start with oil improve and informed them over it. They stated that’s what a Harley feels like. Harley been in my family members For several years. Took it to Treasure Coastline Harley in Florida they attempted quite a few different things to fix motor not problem. Couldn’t find out what it absolutely was. Then I was obtaining trouble with just totally shutting off on me in the course of intersections experienced at their 5 get more info moments for this changed wiring harness replaced a lot of the things on the bike. Experienced their rental by on the final time they brought my bicycle to me and reported consider it to your supplier to procure it from that we about to fix it.
1st off they charge $a hundred twenty five an hour or so for labor, not the market normal $99 labor, a degree my insurance plan agent was speedy to carry up. Then they spent two months refusing to just accept the insurance plan firms necessity that the Gasoline tank, which only experienced a small dent within the underside, be repaired and repainted. They demanded that it get replaced at 3 times the cost of a repair. Only once the insurance policies representative contacted the supervisor instantly and built it obvious that the trike would be moved ahead of the tank would get replaced did they relent. Preliminary complete estimate for that fix was $13324.00. But I had been assured they were the ideal and I might get my Trike back in “like new” affliction.
To take care of the challenge, I would respect either a alternative motorcycle for a similar a single I procured or more company to my existing motorcycle guaranteeing there are no other mechanical troubles as well as substitute parts for my chrome elements which were stained during support. I might also much like the 5-12 months extended defense I assumed I obtained, presented I obtained the cardboard and every little thing, Gap Insurance and each of the stipulations and terms and conditions in creating and gone more than with me without having misrepresentation.
On ten/30/2017 at 530pm I referred to as all over again. I spoke with Dave. A long discussion wherever we went over almost everything all over again. I was knowledgeable by Dave that an arrangement was achieved Using the vendor for $three hundred. I was livid to say the minimum. No person experienced contacted me to tell me about this and Once i questioned If your $three hundred covers a pair of head sets I was advised by Dave, he didn't know. Dave then attempted to bully me into accepting this give. ABSOLUTELY THE WRONG WAY To deal with A Buyer.
This entire concern could have been solved by a assistance supervisor that experienced The essential understanding of a concept referred to as diplomacy. With some widespread due to the fact integrity, from the one that thinks in and stands at the rear of the products they sell and service.
It seems like you bought taken benefit of by a shrewd salesman. You mentioned you were being confident that in case you had a reducing package put in and handlebar adjustment carried out your feet would reach the pedals (pegs). I am assuming that you've forward pegs for the reason that if you may touch the ground with the toes, you might reach mid-place pegs.
deductible) I used to be charged yet another $250. The dealer stated ESP wouldn’t authorize the extra labor & primary oil. I contacted ESP and was encouraged they don’t police the seller And that i should speak to them. I instructed them I spoke on the supplier at length and they nevertheless refused to regulate the mend get. I didn't request any additional or costlier areas previously mentioned what ESP at first approved. For getting our bike back again, we had no alternative but to pay for the things they demanded! Now, for a few motive, its approximately me to implement ESP’s rules.
June 3, 2017 at 4:forty eight pm During a holiday vacation to Texas to go to my daughter I bought a utilised 2010 Electra glide traditional.I'd a fork seals go on just how property and had to trailer it the remainder of the way.After i acquired house I built an appt with Adirondack Harley of broadalbin ny to possess it fixed.the appt was manufactured on may well 27th 2017, for the next Wednesday Might 31st.i took the bike in and was explained to they possibly wouldn’t be capable of do it that working day and mentioned the next working day I explained ok.the following working day at 6pm I known as and was instructed not one person had even checked out it still and was informed I likely would get it Friday June 2nd I named that evening and was told they didn’t provide the seal and would not get them until eventually Wednesday the 7th I claimed I would Visit the up coming closest supplier and decide them up more than an HR absent if they would get it done that Saturday June 3rd they claimed yes .